Careers

The role of Instructor:

Our Instructor team are dynamic, guest-focused leaders. As a Calvert Exmoor staff member, you will be part of a fun, supportive team and will strive toward excellence.

As part of our Instructor team, you will have a good understanding of group management, risk and challenge. Our Instructors are proactive, multi-activity leaders. You will predominantly be delivering multi-activity programmes to those with disabilities and vulnerable groups. We believe in striving for high-quality outdoor provision and aim to keep our instructors with the same visitors throughout their stay.

You will be required to work some overnight duties and evening activity sessions which are shared amongst the instructional team on a rota system.

What you will need:

Essential National Governing Body Qualifications:

• CWI & Ab
• PSI

Ideally you will also have one of the following:

• BC Paddlesport Leader
• MIAS
• RYA Dingy/Senior Instructor
• RYA Powerboat Level 2
• Archery GB Instructor

Essential personal attributes:

• Positive and solution based
• Proactive and reliable
• Strong interpersonal skills
• Passionate about working with a variety of people with disabilities
• Passionate about outdoor recreation being available to all
• Able to lead a fun, multi-activity programme

Desirable skills & qualifications:

• Experience or knowledge of working with people with disabilities
• Experience working at a residential outdoor centre
• Accessible bike, canoe, sailing or powerboat maintenance knowledge or skills
• Experience with RYA Sailability clubs or programmes
• Degree in Outdoor Education, social work or similar
• Current First Aid At Work
• Pool Responder

Job type: Full-time 35 hours per week average plus overnight duties

Season length: Beginning February to end of November 2025

Salary: £24,795 pa

Location: Wistlandpound, Kentisbury, Barnstaple EX31 4SJ

Closing date: Sunday 8th December 2024

Interviews will take place as applications are received, and as such we reserve the right to close this vacancy early. Therefore, if you are interested, please submit your application as early as possible.

Some amazing benefits:

As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:

• Speedy response to all applicants
• Site visit as part of the interview process to see who we are and what we’re about, see some activities in action and meet the teams
• Long season
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• On-site accommodation available
• Free on-site parking
• Beautiful location
• Death in service benefit
• Plus, the chance to make a real difference in the work you do

Apply:

You’ve found this ad, it’s piqued your interest and you tick the relevant boxes, what’s next…

• Email Barry your CV, with a letter explaining why you’d like to work at Calvert Exmoor
• We’ll be in touch to let you know the next steps

Who to contact: Barry Kaufman-Hill, Development & Operations Manager

Email: barry@calvert-trust.org.uk

No agencies please.

The role of Senior Instructor:

As Senior Activity Instructor, you are responsible for the provision of the high quality experience we provide to all our guests.

You will deliver activities according to NGB and Health and Safety guidelines; you will be responsible for the care storage and maintenance of activity equipment and for helping to develop/maintain these where applicable.

Key Responsibilities:

• To lead the provision of activities in accordance with the operating procedures in the Instructor Handbook and supporting training.
• Night duty responsibilities.
• Ensure the safety and well-being of guests and staff in accordance with Health and Safety guidelines.
• Care, storage and issue of equipment.
• Maintenance of activity equipment.
• Ensuring activity areas are kept well maintained and secure.
• Enthusiasm to see continual centre development, you’ll be looking for opportunities to make our guest experience better each year.
• Support the work of all departments in the centre as prioritised by your manager.
• Assistance with general duties and other work as deemed appropriate.
• Maintain and protect the confidentiality of our guests and the centre.
• Keep up to date with all governing body memberships and legislation as appropriate.

Additional Senior Activity Instructor responsibilities:

• Lead any procedures in an emergency (if required)
• Make team leadership decisions in the Chief instructor’s and the Operations Manager’s absence.
• Lead morning and end-of-day meetings in the absence of the Chief Instructor and Operations Manager.
• Make sure all incidents, equipment breakages, programme changes, illnesses and other specific information are logged in the diary, in relevant forms and online systems.
• Review rotas and manage and help resolve unforeseen last-minute staffing challenges using resources available in the absence of the Chief Instructor and Operations Manager.
• Advise on equipment that needs replacing and support ad hoc projects.
• To be responsible alongside the Chief Instructor for safety checks, maintenance, logging, equipment damages, training, and general upkeep of the centre activities.
• To ensure the instructors are always acting within their training and flag any additional training needed to ensure safe activity provision through observation and feedback.
• Assist the Chief Instructor with activity signoffs, observations, and training records.
• Feedback and brief information to the Chief Instructor once returned to work.
• Actively support and encourage other departments.
• Other duties as commensurate with the post

What you will need:

National Governing Body Qualifications:

You will need to have a minimum of 2 NGBs in the activities we run at Calvert Exmoor. Higher qualifications than those shown below are encouraged:

• CWI & Ab
• BC Paddlesport Leader or Instructor
• MIAS Level 1
• RYA Dingy Instructor
• RYA Powerboat Level 2
• Archery GB Instructor

Essential personal attributes:

• Positive and solution based
• Proactive and reliable
• Strong interpersonal skills
• Passionate about working with a variety of people with disabilities
• Passionate about outdoor recreation being available to all
• Able to lead a fun, multi-activity programme

Desirable skills & qualifications:

• Accessible bike, canoe, sailing or powerboat maintenance knowledge or skills
• Experience with RYA Sailability clubs or programmes
• Degree in Outdoor Education, social work or similar
• Current First Aid At Work
• Pool Responder
• Essential knowledge, skills & experience
• Experience working with disabilities in outdoor situations
• Sufficient instructional background to work across a diverse ability range
• An ability and confidence to work with guests with special needs and carers
• Capability to develop resources
• Work with initiative and independently
• Team leadership experience

As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:

• Speedy response to all applicants
• Site visit as part of the interview process to see who we are and what we’re about, see some activities in action and meet the teams
• Permanent full-time position
• On-site accommodation available
• Long season
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• Free on-site parking
• Beautiful location, with immediate walks around the reservoir
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference in the work you do

Location:

Situated at the edge of Wistlandpound Reservoir, among beautiful pine forests and rippling streams, our fully accessible centre offers high quality facilities and professionally adaptive accommodation, all nestled within the rolling hills of Devon’s Exmoor National Park.

Ouir hirng process:

You’ve found this ad and it’s piqued your interest, what’s next…

• Get in touch – send us,
  • a copy of your CV;
  • a covering letter detailing why you’d like to work at Calvert Exmoor and
  • details of 2 referees, who should be your most recent or present employers where possible (referees will not be contacted until a job offer has been made).

If it looks like you might have what we are looking for we’ll be in touch with a copy of the job description.

If you’d like to come and see the site, meet the team, find out more and chat about what you’re looking for, we’ll arrange a good time to visit.

We’ll select applicants to attend an interview.

Job type: Full-time, 35 hours per week plus night duties on a rota

Salary: £ 25,795 pa

Location: Wistlandpound, Kentisbury, Barnstaple EX31 4SJ

Closing date: 15th December 2024

We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment.

Who to contact: Barry Kaufman-Hill, Development & Operations Manager

Email: barry@calvert-trust.org.uk

No agencies please.

The role of Kitchen Assistant

We want the role to fit you as much as it fits us, so learning about how it can complement your lifestyle as well as what else we may be able to offer is important to us.

No experience is needed as all training will be provided. What the team are looking for is someone who:

• is passionate about providing high quality delicious food in a warm welcoming clean environment;
• feels that the guest experience doesn’t stop at an exhilarating day on activities but is enhanced by the feeling of being in a home type environment with great food, lovely rooms, and staff on hand who offer exceptional customer service and support;
• has a can do attitude to life and work;
• is able to work independently at times;
• has great communication skills;
• works well under pressure;
• is happy to be adaptable and chip in in all areas when required;
• is flexible to the business needs;
• wants to ensure the whole staff team have the support required from the catering team;
• may have some prior knowledge of different disabilities;
• is able to work weekends on a rota system;
• sees new challenges as an opportunity to change and grow

Some amazing benefits

As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:

• Speedy response to all applicants
• Site visit to see who we are and what we’re about and meet the teams
• Long season
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• Free on-site parking
• Beautiful location with immediate walks around the reservoir
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference in the work you do.

Location

Situated at the edge of Wistlandpound Reservoir, among beautiful pine forests and rippling streams, our fully accessible centre offers high quality facilities and professionally adaptive accommodation, all nestled within the rolling hills of Devon’s Exmoor National Park.

Our hiring process

You’ve found this ad and it’s piqued your interest, what’s next…

• Get in touch – send us, a copy of your CV and details of 2 referees, who should be your most recent or present employers where possible. Referees will not be contacted until a job offer has been made.
• We’ll make contact and have a chat about the job and what you are looking for.
• If it looks like you might have what we are looking for we’ll arrange a time for you to visit the centre to meet the team and find out more.

Job type: Both part-time fixed-term/seasonal contracts and casual contracts available.

Season length: February/March 2025 to end of October 2025 (with the potential to extend depending on booking numbers)

Hours: Fixed term/seasonal contract 44 hours on a 2 week rota. Either one position or the role can be split between two people.

Casual contract available on an ad hoc basis.

Salary: £8.60 – £11.54 per hour (based on age and contract type) increases in line with National Living Wage.

Location: Wistlandpound, Kentisbury, Barnstaple, EX31 4SJ

Closing date: 18^th December 2024

We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment.

Who to contact: Sarah Rigby, HR & Employee Relations Manager

Email: careers@calvert-trust.org.uk

No agencies please.

Overview of the role

This role focuses on managing the entire booking process, from enquiry to confirmation, while driving revenue and promoting Calvert Exmoor to new and existing audiences. It involves providing exceptional customer service, collaborating with Marketing to refine campaigns, and ensuring a seamless booking journey with the Guest Services team.

Key duties include maximising sales, nurturing guest relationships for repeat business, maintaining market awareness, and managing all booking correspondence with professionalism and efficiency.

About you

To be considered for the position of Sales and Guest Booking Officer, you will need:

Essential:

• To be committed to providing outstanding standards of customer service and strive to exceed customer expectations
• Proven administration experience
• Experience of working within a sales environment
• Comfortable with working to Key Performance Indicators
• Experience of working to targets – individual, team and organisational
• Must be enthusiastic and motivated with the drive for success
• To have great attention to detail and a pragmatic approach to problem-solving
• Excellent verbal and written communication skills
• Excellent Customer service and administrative skills
• Able to work under your own initiative and without supervision.
• A good level of numeracy and literacy
• Competent in using: Microsoft Office – including Word, Excel and Outlook (advanced level desirable)
• To enjoy working as part of a close-knit team
• To be punctual and adaptable
• To be over 18
• Your own means of transport due to our location
• To be a competent swimmer

Desirable:

• Experience within the education sector
• Travel sector experience
• Knowledge of different disabilities
• Knowledge of the Cinolla booking system

Requirements for the post:

• The successful applicant will be required to undergo and successfully pass the following training:
  • Pool Responder
  • First Aid
  • Safeguarding
• Must be office-based, with some regional travel requirements
• Available to cover weekends/check-ins on a rota system

Some amazing benefits

As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:

• Speedy response to all applicants
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• Free on-site parking
• Beautiful location, with immediate walks around the reservoir
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference in the work you do

Location

Situated at the edge of Wistlandpound Reservoir, among beautiful pine forests and rippling streams, our fully accessible centre offers high quality facilities and professionally adaptive accommodation, all nestled within the rolling hills of Devon’s Exmoor National Park.

Our hiring process

You’ve found this ad and it’s piqued your interest, what’s next…

Get in touch – send us;

• a copy of your CV;
• a covering letter detailing why you’d like to work at Calvert Exmoor
• details of 2 referees, who should be your most recent or present employers where possible. Referees will not be contacted until a job offer has been made.

If it looks like you might have what we are looking for we’ll be in touch with a copy of the job description.

If you’d like to come and see the site, meet the team find out more and chat about what you’re looking for, we’ll arrange a good time to visit.

We’ll select applicants to attend interview.

Job type: Full-time 37.5 hours per week

Hours: This role typically operates Monday to Friday, 9 am – 5 pm.

However, the successful candidate will also be required to work some weekends as part of a three-weekly rota.

Start date: Immediate start

Salary: £25,000pa

Location: This is an office based role including some regional travel

Wistlandpound, Kentisbury, Barnstaple EX31 4SJ

Closing date: Sunday 5^th January

We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment.

Who to contact: Lizzi Stevenson, Sales & Guest Experience Manager

Email: lizzi.stevenson@calvert-trust.org.uk

No agencies please.

The role of Senior Management Accountant

As Senior Management Accountant at Calvert Exmoor you will be required to reduce the complexity of and deliver accurate financial reporting, supply information to relevant financial bodies, assist the Finance Manager with streamlining existing processes and ensure that the finance function can continue to run effectively at all times.

Key responsibilities

• To oversee the production and audit of the Annual Financial Statements
• To assist the Centre Director wherever possible in ensuring compliance with all financial bodies
• To oversee and support the preparation of the annual and monthly budgets and forecasts
• To deliver change management through the finance function, including system processes and methodology to streamline the function and eliminate any inefficiencies
• To work with the Finance Manager and income generating teams to ensure that the routine reporting system is automated wherever possible
• Develop and monitor financial performance through KPIs and forward-looking reporting
• To review reports where appropriate, comment on performance against budget and provide explanation for variances and recommendations where possible
• To coordinate and be a key point of contact amongst with regards to all aspects of insurance
• Deliver ad hoc financial modelling
• To have sufficient knowledge of the day-to-day systems and processes to be able to stand in for the Finance Manager for short periods
• Lead and manage the Finance Manager including regular performance and development reviews

What you will need

• CIMA, ACCA, ACA, or equivalent or qualified by experience to the higher level
• The ability to analyse complex financial information and provide insights
• The ability to interpret and present financial information clearly to non-finance stakeholders
• A strong understanding of UK charity law, tax regulations, and financial compliance
• Proficiency in Excel, financial accounting systems, and software
• Knowledge and experience of using Sage is desirable
• The desire to simplify processes to improve business performance
• Proven experience in financial process improvement
• Excellent analytical and problem-solving skills
• Ability to work independently, prioritise tasks, and manage multiple projects simultaneously
• Excellent leadership and management skills
• Excellent communication skills, both written and verbal
• Strong organisational skills with attention to detail
• Experience of working within the charity sector

Some amazing benefits

As well as the chance to become part of an incredibly inspiring organisation and a great team, we can offer passionate people like you several benefits including:

• Speedy response to all applicants
• Option of a site visit prior to application to see who we are, what we’re about and meet the teams
• A collaborative and friendly work environment
• Working in an environment that actively promotes personal development
• Free on-site parking
• Beautiful location, with immediate walks around the reservoir
• 29 days annual leave (including bank holidays) with length of service increase
• Death in service benefit
• Plus, the chance to make a real difference in the work you do

Our hiring process

• Get in touch – send us, a copy of your CV, a covering letter detailing why you’d like to work at Calvert Exmoor and details of 2 referees, who should be your most recent or present employers where possible. Referees will not be contacted until a job offer has been made.
• If it looks like you might have what we are looking for we’ll be in touch with a copy of the job description and an interview invite.

Job type: Part-time 2-3 days per week, permanent or fixed-term contract considered

Start date: Immediate start

Salary: £40,000 – £45,000 pa pro rata

Location: This is an office-based role working from Wistlandpound, Kentisbury, Barnstaple EX31 4SJ.

Closing date: Sunday 12^th January 2025

We will be interviewing on a rolling basis, please apply as soon as possible to avoid disappointment.

Who to contact: Jennifer Young, Centre Director

Email: jennifer.young@calvert-trust.org.uk

No agencies please.